Privacy Policy

Last Updated: 5 September 2026

Brands Trade respects your privacy and is committed to protecting personal information when you visit our website, place an order or contact us.

Information We Collect

Depending on how you use our website, we may collect your name, billing and delivery address, email address, telephone number, order information, products purchased, payment-related information, returns and refund information, and customer-service communications.

Payment Information

Payments may be processed by third-party payment providers. We generally do not retain complete payment-card details. Payment providers process payment information according to their own privacy and security policies.

Cookies

We may use cookies and similar technologies to operate the website, remember cart information and preferences, understand website usage, improve performance and help prevent fraud.

How We Use Information

We may use personal information to process orders and payments, arrange delivery, provide tracking, communicate with customers, handle returns and refunds, prevent fraud, maintain website security, improve our services and comply with legal obligations.

Sharing Information

We do not sell personal information as a general business practice. Information may be shared when reasonably necessary with payment providers, delivery and fulfilment providers, website and technology providers, professional advisers, and government authorities where required or permitted by law.

Marketing and Advertising

Where permitted by applicable law, we may use advertising, analytics and measurement services. You may unsubscribe from promotional communications using the unsubscribe mechanism provided in those communications.

Data Retention and Security

We retain information for as long as reasonably necessary for business, legal, accounting, fraud-prevention and dispute-resolution purposes. We use reasonable administrative, technical and organisational safeguards, but no electronic system can guarantee absolute security.

Your Privacy Rights

Depending on applicable UK law, you may have rights relating to access, correction, deletion or restriction of your personal information and other applicable data-protection rights. We may need to verify your identity for certain requests.

Privacy Requests

Email: info@brandstrade.online
Phone: +44 7828 206761

Contact Us

Brands Trade
3B Bolton Road
Farnworth
Bolton
England BL4 7JU
United Kingdom
Website: brandstrade.online
Email: info@brandstrade.online
Phone: +44 7828 206761